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Refund Policy

We sincerely appreciate your recent purchase at SPOTLYTE. We understand that sometimes items may not meet your expectations or requirements, and we are committed to making your shopping experience as convenient as possible.

With our Store Credit Return Policy, you can exchange eligible items for store credit, providing you with flexibility and choice for future purchases. Here are the key details:

1. Eligibility:
- Items must be returned within 7 days from the date of purchase.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Proof of purchase, such as a receipt or order confirmation, is required for all returns.

2. Process:
- All you need to raise a return pick up request at support@spotlyteclothing.com.

Please mention following details in the mail-

  • Order Number: [Your Order Number]
  • Item Description: [Description of Item(s)]
  • Quantity: [Number of Items]
  • Reason for Return: [Briefly explain reason for return]

- Our friendly staff will assist you in processing the return and issuing store credit.

3. Store Credit:

Please note we do not offer refunds. We only provide store credit.
- Store credit will be provided in the form of a gift card or a unique code for online purchases.
- Store credit is valid for future purchases and has 1 year of expiry date.
- It can be used towards the purchase of any item(s) available in our store(s), including sale and clearance items.

4. Customer Satisfaction Guarantee:
- Your satisfaction is our priority. If you have any concerns or questions regarding your purchase or our return policy, please don't hesitate to reach out to our dedicated customer service team. We are here to assist you in any way we can.

Thank you for choosing SPOTLYTE. We look forward to serving you again soon!